Frequently Asked Questions
How do I book an appointment?
All appointments can be conveniently booked online via our Fresha page. This ensures a smooth booking process and real-time availability for all services.
Do I need a consultation before my first treatment?
For most treatments, especially skincare and laser services, we recommend a consultation. This allows our therapists to assess your needs and customise your treatment plan for the best results.
What should I do before my appointment?
We suggest arriving a few minutes early and coming with clean skin for facial or laser treatments. For waxing, gentle exfoliation a day before helps achieve smoother results.
How often should I book treatments?
This depends on your service - facials are recommended every 4–6 weeks, laser sessions every few weeks, and nail or waxing maintenance as needed. Your therapist will guide you on an ideal schedule.
What products do you use during treatments?
We use only high-quality, professional-grade skincare and beauty products to ensure safety, effectiveness, and lasting results for every client.
What if I need to cancel or reschedule my appointment?
We understand that plans can change. Simply log in to your Fresha account to reschedule or cancel, ideally 24 hours in advance to avoid late cancellation fees.
Do you offer combination or custom treatments?
Yes, we do. Many of our clients enjoy combining services — such as a facial and massage, or a wax and nail treatment — for a full pamper session. Our team can also create a customised treatment plan based on your specific needs and goals during your visit or consultation.
How do I book an appointment?
All appointments can be conveniently booked online via our Fresha page. This ensures a smooth booking process and real-time availability for all services.
Do I need a consultation before my first treatment?
For most treatments, especially skincare and laser services, we recommend a consultation. This allows our therapists to assess your needs and customise your treatment plan for the best results.
What should I do before my appointment?
We suggest arriving a few minutes early and coming with clean skin for facial or laser treatments. For waxing, gentle exfoliation a day before helps achieve smoother results.
How often should I book treatments?
This depends on your service - facials are recommended every 4–6 weeks, laser sessions every few weeks, and nail or waxing maintenance as needed. Your therapist will guide you on an ideal schedule.
What products do you use during treatments?
We use only high-quality, professional-grade skincare and beauty products to ensure safety, effectiveness, and lasting results for every client.
What if I need to cancel or reschedule my appointment?
We understand that plans can change. Simply log in to your Fresha account to reschedule or cancel, ideally 24 hours in advance to avoid late cancellation fees.
Do you offer combination or custom treatments?
Yes, we do. Many of our clients enjoy combining services — such as a facial and massage, or a wax and nail treatment — for a full pamper session. Our team can also create a customised treatment plan based on your specific needs and goals during your visit or consultation.
How do I book an appointment?
All appointments can be conveniently booked online via our Fresha page. This ensures a smooth booking process and real-time availability for all services.
Do I need a consultation before my first treatment?
For most treatments, especially skincare and laser services, we recommend a consultation. This allows our therapists to assess your needs and customise your treatment plan for the best results.
What should I do before my appointment?
We suggest arriving a few minutes early and coming with clean skin for facial or laser treatments. For waxing, gentle exfoliation a day before helps achieve smoother results.
How often should I book treatments?
This depends on your service - facials are recommended every 4–6 weeks, laser sessions every few weeks, and nail or waxing maintenance as needed. Your therapist will guide you on an ideal schedule.
What products do you use during treatments?
We use only high-quality, professional-grade skincare and beauty products to ensure safety, effectiveness, and lasting results for every client.
What if I need to cancel or reschedule my appointment?
We understand that plans can change. Simply log in to your Fresha account to reschedule or cancel, ideally 24 hours in advance to avoid late cancellation fees.
Do you offer combination or custom treatments?
Yes, we do. Many of our clients enjoy combining services — such as a facial and massage, or a wax and nail treatment — for a full pamper session. Our team can also create a customised treatment plan based on your specific needs and goals during your visit or consultation.
BOOK YOUR APPOINTMENT ON FRESHA!
BOOK YOUR APPOINTMENT ON FRESHA!